Returns & Exchanges
Returns & Exchanges
At RX Sleeve, we want you to feel confident in your purchase.
Because our products are personal-use silicone wellness products, we maintain hygiene and safety standards for all returns and exchanges.
Returns
Unused and unopened items may be returned within 14 days of delivery.
Returned items must:
- remain sealed and unused
- be in original packaging
- show no signs of tampering or use
Approved returns may be subject to a restocking fee.
Shipping fees and warranty fees are non-refundable.
Customers are responsible for return shipping costs.
Exchanges
Unused and unopened items may be exchanged within 14 days of delivery.
If exchanging for a different model:
- price differences may apply
- shipping charges may apply
- exchanges are limited to one per order
Non-Returnable Items
For hygiene and safety reasons, opened or used products cannot be returned unless defective or damaged upon arrival.
Contact
To request a return or exchange, contact:
sales@rxsleeve.com
RX Sleeve
1525 W. 13th Street, Unit C
Upland, CA 91786