Warranty

Additional RX Sleeve Warranty 

Looking to repair or replace your penis sleeve from RX Sleeve? Rest easy with the RX Sleeve Quality Assurance.

RX Sleeve Quality Assurance & Warranty Protection

Our Commitment to Quality

At RX Sleeve, we take pride in the quality and craftsmanship of every product we manufacture.

Before an RX Sleeve leaves our facility, it goes through a two-step quality inspection to ensure it meets our manufacturing standards.

During this process, we verify:

  • Material Firmness: Confirming the correct Firm or Soft silicone was used.
  • Color Accuracy: Verifying the selected color.
  • Material Quality: Inspecting the silicone and overall workmanship for visible manufacturing imperfections.
  • Order Accuracy: Confirming that the finished product matches the specifications of your order.
  • Photographic Documentation: Taking photographs of the finished product for our records before shipment.

Once these inspections are complete, your RX Sleeve is packaged in a sealed bag to help protect the product until it reaches you.

We recommend carefully inspecting your product through its sealed packaging before opening it. If you notice anything unexpected, please contact us before breaking the seal.

Our goal is simple: to deliver a carefully inspected, factory-quality product that meets the specifications of your order.

Optional 1-Year Repair or Replacement Protection

Additional peace of mind for $175

We understand that choosing an RX Sleeve is a personal decision. Even with careful measurements and product selection, you may discover that a different option would better suit your preferences.

For customers who want additional protection, RX Sleeve offers an optional 1-Year Repair or Replacement Protection Plan for $175.

Unlike our standard sealed-product inspection process, this optional plan provides additional protection after you've opened and tried your sleeve, subject to the plan's terms.

What's Included?

  • Protection for one year from the original purchase date.
  • One eligible repair or replacement during the coverage period.
  • The ability to request a different option, such as color or material firmness, subject to approval and the terms of the plan.
  • Evaluation of your sleeve by RX Sleeve to determine the appropriate repair or replacement.

Important Conditions

  • The protection plan must be purchased at the same time as your original sleeve.
  • It cannot be purchased after checkout or after delivery.
  • Coverage is limited to one approved repair or replacement within the one-year period.
  • Refunds are not provided under this optional plan.
  • Shipping charges back may apply.
  • Contact RX Sleeve before returning any product for service.

Protect your purchase for $175.

Questions about your coverage? Contact RX Sleeve at sales@rxsleeve.com or (407) 960-0135.

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RX SLEEVE

1525 W. 13th, Suite C

Upland, Ca 91786

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